Microsoft ends support in Office 365 for Outlook 2007 and 2010 clients

Microsoft has recently announced that it will be implementing some changes to Office 365 at the beginning of 2017 that will affect users running older Outlook clients. As of January 1st 2017, Microsoft will change the Office 365 experience so that users will no longer be able to open an Office 365 web support incident for Outlook 2007 or Outlook 2010.

Office 365 is designed to work with the latest versions of Office, in mainstream support. Outlook 2007 and Outlook 2010 are no longer in mainstream support. Microsoft won’t deliberately prevent you from connecting to the service but the quality of your Office 365 experience will diminish over time. Moreover, Microsoft won’t provide code fixes to resolve non-security related problems.

The latest Outlook requirements for Microsoft Office 365 according to Microsoft Support are:
Office 365 works with any version of Outlook that is in mainstream support, which includes the latest version of Outlook 2016, Outlook 2013, and Outlook 2011 for Mac. For previous versions of Outlook, only those that have extended support may continue to work with Office 365, although with reduced functionality. It is suggested that you migrate from Office 2007 and Office 2010 to the current version of Office so you can receive the best possible support and experience with Office 365.

More information can be found at the Microsoft Support site here.

Currently running instances of Microsoft Outlook 2007 or Outlook 2010 in your business? Contact our Office 365 team on 01473 241515 and we’ll be able to discuss your particular requirements and help you with the best solution for your business, maximising the benefits with minimal disruption.