Automation leads 3 big technology predictions for Suffolk business

Well here we are 2022, a new year! The beginning of the year is a fantastic time to look ahead and consider what changes might arise and, for us, in the technology sector its always an exciting time to predict what could really have an impact this year. Here, having kept a close eye on the developing trends over the last few years, Karen shares her top technology predictions for 2022 with automation leading the way.

We’ve seen technology evolve at incredible speed in the last two years, driven by the pandemic. 2022 isn’t going to be any different. The speed of technology change has enormous momentum now. As business leaders our options are to embrace the change and transform our businesses, or get left behind. That does sound slightly dramatic, but things really are changing that fast.

• Automation

Automation is going to be the biggest thing this year. It’s now possible to make most software talk to most other software and that makes it easier to automate repetitive tasks. In situations where a human must repeat a task, you can find a way to get software to automate it for you. When you’re running a small business, we all know that every minute is valuable and sometimes the most mundane jobs can take up so much time. Freeing up time for your team from these tasks means you can provide higher value, more satisfying work and ultimately a more efficient business.

• Artificial Intelligence

I also think the use of Artificial Intelligence (AI) will grow next year. Artificial Intelligence is no longer just for big businesses. It’s being used within software available to businesses of all sizes. Many are benefitting from AI already without being aware of it. From something as simple as using a Chat Bot on your website to answer simple questions, to new features in Microsoft Word that use more sophisticated AI to offer suggestions for rewriting full sentences rather than offering spelling or grammar fixes one at a time. There are a whole host of examples of how AI can positively improve your working day.

• Remote Working

Lastly, my final prediction is that Work From Home will continue to be the ‘new normal’. It’s not going away. Hybrid working is here to stay. And increasingly employees will demand it as a standard part of their working conditions. Whilst, technology has already made this possible it will continue to evolve and adapt to make sure we continue to have the most efficient ways of video conferencing, collaboration and team bonding available.

Technology isn’t something to be feared, it isn’t taking over. It’s there to work in our favour and enable us to get the best out of our colleagues and our businesses. It truly is an exciting change to be part of. Outside of business technology, we will also see a leap next year in voice search, such as using Alexa to get answers and big improvements in battery tech, driven by phones and the speed of electric vehicle development.

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