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Home|Tech Hub|Company News|Corbel Solutions are Finalists for the EADT Customer Excellence Award 2024!

Corbel Solutions are Finalists for the EADT Customer Excellence Award 2024!

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We are so excited to announce that Corbel Solutions have been shortlisted for the Customer Excellence Award at the EADT Awards 2024! This recognition is a big milestone for us, as over the past 30 years we have worked extremely hard to prioritise customer satisfaction and service excellence, it is a great achievement to be a finalist and we are looking forward to the finals evening on the 4th of July.

We are not just providing solutions at Corbel, but building partnerships. Corbel strive to be more than just a IT Support provider and aim to be a trusted partner and an extension of our clients.

Our journey towards customer excellence begins with listening. We listen to understand, not just to respond. By truly understanding the challenges and goals of our clients, we tailor our services to align with their unique business objectives. This approach has enabled us to build deep connections with our clients, where we fully understand their business.

The IT landscape is ever-changing, and so are the needs of our clients. Our ability to adapt and respond to these changes promptly has allowed us to maintain these strong customer relationships. Whether it’s a shift in technology trends, like the introduction of Microsoft Copilot or a new business challenge, we are always ready to pivot our strategies to keep our clients ahead of the curve.

Our commitment to customer excellence is reflected in our effective approach to service delivery. We don’t wait for issues to arise, we proactively anticipate them. Our team of IT Support experts are dedicated to ensuring that our clients’ IT infrastructures are robust, secure, and efficient, allowing them to focus on their business without any IT-related disruptions.

At Corbel we believe that there is always room for improvement, and we continuously seek feedback from our clients to enhance our services – take a look at some of our feedback here. This culture of continuous improvement has been crucial in elevating our customer service standards.

In a world that is powered by technology, we never forget the human touch. Our clients appreciate the personal touch we bring to our interactions, whether it’s a call to check in or an in-person meeting to go over something specific, these personal connections have been key in building trust and loyalty with our clients.

As we celebrate this moment, we remain focused on our mission to deliver exceptional IT support and services.

You can find out more about the 2024 EADT business awards and finalists here.


Corbel Solutions are an Ipswich based Business IT Support provider who work proactively throughout Ipswich, Felixstowe, Stowmarket, Woodbridge and the surrounding Suffolk area to provide a range of IT Support services including IT Consultancy, Cyber Security and IT Helpdesk Support. Our Customer’s experience is at the forefront of our business and we have received some incredible feedback over the past few years – check out our Google Review page for more. For more information or to have a chat with one of our team members, feel free to get in touch with us on 01473 241515 or email us on info@corbel.co.uk. Alternatively you can book in a meeting with one of our team members here.

Malcolm Kapadia
Malcolm Kapadia
2023-07-10
Trustindex verifies that the original source of the review is Google.
Corbel have been so kind and helpful in donating a large number of handsets to be used within Primary Schools. Thank you Louise and the rest of a team - such a lovely thing to do for our local communities!
Sue Bloomfield
Sue Bloomfield
2023-07-06
Trustindex verifies that the original source of the review is Google.
Very helpful company with great customer service. They regularly go the extra mile to make sure that I understand the solutions they have implemented and how I can maximise the use of them.
ann osborn
ann osborn
2023-05-25
Trustindex verifies that the original source of the review is Google.
Hannah migrated us over to Microsoft 365 back in 2020. The whole migration was planned out really well and managed through to a really high standard. Hannah was a pleasure to work with, friendly, approachable and very patient. Nothing was too much trouble. I would thoroughly recommend Hannah to any local business looking for IT services.
Stuart Dantzic
Stuart Dantzic
2023-04-28
Trustindex verifies that the original source of the review is Google.
Exceptional service and support. From initial enquiry about our IT support, through to the proposal, sign up and onboarding has been completely seamless. Friendly and helpful team, who respond quick to any IT support tickets and more importantly resolve any issues promptly with minimum disruption. Highly recommend!
Joshua Davey
Joshua Davey
2023-04-21
Trustindex verifies that the original source of the review is Google.
Very helpful company who have supported us for the last 4 years. Would highly recommend!
Daniel Ashford
Daniel Ashford
2023-04-19
Trustindex verifies that the original source of the review is Google.
Great customer service, great understanding of our issues, communication fantastic when it was so desperately required to get our business moving. We would highly recommend the team at Corbel Solutions Ltd
Helen Crapnell
Helen Crapnell
2023-04-13
Trustindex verifies that the original source of the review is Google.
Great installation service. Easy, clear and on the ball. Highly recommend.
Adrian Copeland
Adrian Copeland
2023-03-28
Trustindex verifies that the original source of the review is Google.
I can’t thank Arran & Louise enough as they both went above & beyond to help me by arranging & setting up a loaned PC whilst I was waiting for a replacement one, nothing was too much trouble for them & I really appreciated the speed of their actions. Adrian C
David Waring
David Waring
2023-03-15
Trustindex verifies that the original source of the review is Google.
We have recently started working with Corbel and can only praise them for their fast response times to issues raised and how they have kept us informed along the way to resolving them. I would highly recommend Corbel to anyone.
Tracey Ling
Tracey Ling
2023-03-15
Trustindex verifies that the original source of the review is Google.
We have recently begun working with Corbel and have been really impressed so far. The team are very friendly and have resolved some long-standing IT issues for us that others have been unable to resolve; never hesitating to go above and beyond to exceed expectations. If the team are on a call about one specific issue and notice another unrelated issue, they will look to fix this straight away for us which is greatly appreciated. I would highly recommend Corbel if you were thinking of changing IT Support providers.
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