Cyber Attacks on UK Retailers: What Suffolk Businesses Need to Know

Recent high-profile cyber attacks on major UK retailers—Marks and Spencer, Co-Op, and Harrods—are a wake-up call for all businesses, especially small and medium-sized enterprises (SMEs) in Suffolk. These incidents highlight just how quickly cyber threats can escalate and disrupt operations, regardless of a company’s size or location.

Major UK Retailers Targeted: A Warning for Suffolk Companies

Marks and Spencer was recently hit by a ransomware attack that halted order collections and contactless payments. Customers experienced delays and stock shortages as online services were suspended. The incident, believed to be linked to the Scattered Spider hacking group, is under investigation by UK authorities.

Co-Op followed shortly after, suffering a cyber incident that forced parts of its IT infrastructure offline. This significantly impacted remote work and internal operations, exposing potential gaps in their cyber resilience.

Harrods also faced an attempted breach, prompting the retailer to restrict internet access across its premises to contain the threat. Experts suggest these incidents could be part of a wider campaign targeting UK retail giants.

For businesses in Suffolk, these attacks reinforce the importance of taking Cyber Security seriously. If large enterprises can be compromised, smaller businesses—often with fewer resources—may be even more vulnerable.

Essential Cyber Security Steps for Suffolk SMEs

Whether you’re a retailer in Bury St Edmunds, a tech firm in Ipswich, or a manufacturer in Lowestoft, building strong cyber defences is vital. Here are eight foundational actions every Suffolk SME should prioritise:

1. Conduct a Risk Assessment

Identify vulnerabilities across your systems, devices, and employee behaviours. This helps you understand where to focus your defences.

2. Secure Your Networks

Keep your software updated, install firewalls, and use anti-malware tools to reduce your exposure to threats.

3. Protect Business Devices

Ensure company laptops and phones are password-protected, and can be remotely wiped if needed.

4. Train Your Employees

Cyber threats like phishing are increasingly sophisticated. Train your team in spotting suspicious emails and handling data securely.

5. Implement Multi-Factor Authentication (MFA)

MFA adds an extra layer of protection beyond passwords, making it harder for hackers to gain access.

6. Back Up Your Data

Frequent, automated backup stored securely off-site to ensure fast recovery in the event of a cyber incident. Regularly test your backups to confirm they work as expected and align with your business’s recovery time.

7. Get Cyber Essentials Certified

The UK’s Cyber Essentials scheme provides a solid baseline for protection—and demonstrates your commitment to Cyber Security.

8. Develop an Incident Response Plan

Being prepared for a breach is just as important as preventing one. A clear plan reduces downtime and recovery costs.

How Corbel Supports Suffolk Businesses with Cyber Security

At Corbel, we specialise in helping Suffolk businesses strengthen their cyber security with practical, affordable solutions. Whether you’re just starting or want to upgrade your existing defences, our team is here to help you take control of your digital risk.

We provide:

• Managed security services and 24/7 monitoring
• Full risk assessments and compliance audits
• Cyber Essentials support
• Staff training and simulated phishing campaigns
• Incident response planning and business continuity guidance

Our clients range from local professional services companies to manufacturers and charities across Suffolk. With Corbel, you’re not just getting IT support—you’re gaining a long-term cyber security partner rooted in your local business community.

Building a Safer Digital Future for Suffolk

The recent wave of cyber attacks on household names should serve as a catalyst for Suffolk SMEs to act. The threat landscape is changing rapidly—but with the right approach, your business can stay resilient, compliant, and competitive.

Don’t wait for a crisis. Strengthen your cyber defences today—and let Corbel help you protect what matters most.

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Corbel Solutions are an Ipswich based IT Support Provider who work proactively throughout Ipswich and the wider Suffolk region including Felixstowe, Woodbridge, Newmarket, Sudbury. Providing a range of IT Support Services including Cyber Security and Cyber Security Training, Office 365 Support and IT Consultancy Services. To take a look at what others have had to say about us, check out our Google Review page. To find out more information or to have a chat with one of our team, feel free to give us a call on 01473 241515 or email us on info@corbel.co.uk. Or alternatively you can book in a call with one of our team members here.