Factair Limited, based in Ipswich, specialise in the design and manufacture of bespoke compressor, breathing-air and confined space ventilation equipment for a diverse range of industries.
Corbel has been the chosen technology partner for Factair for over 10 years and provide a comprehensive support contract for both their IT and Telephony infrastructure in addition to a replicated data service that facilitates a daily back-up of their system state and data, which is undertaken off-site.
Having understood the business need, we were able to implement a new telephone system that was able to be fully integrated with the IT infrastructure, increasing efficiency levels and system stability.
All of the IT procurement for Factair is through Corbel, as our purchasing power enables us to compete with the global market.
As with all our clients, we are very much aware of the need to monitor and evaluate technology innovation and to share this knowledge with Factair, providing recommendations where applicable.