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Cloud Telephony & Communications

We provide market leading cloud telephony & connectivity services, personally tailored to meet your businesses requirements.

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Benefits to your business

  • Leverage our expertise and knowledge to identify the most cost-effective solution for your requirements
  • Enhance reliability for maximum uptime
  • Embrace agility, ensuring your team never misses a call
  • Explore customised solutions to enhance productivity in your unique context

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Reach out to our team to discover potential opportunities for streamlining services and cutting costs in your communication setup.

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Telephony, Communication and IT are constantly and rapidly evolving. For this reason, our expert knowledge could be invaluable in your mission to optimise your business’ efficiency.

Following a brief consultation with our team, Corbel based in Ipswich can steer you towards a cost-effective, scalable, and seamlessly integrated cloud service, incorporating state-of-the-art technology for future-proofing.


Cloud Telephony

Corbel offers tailored communication services designed to help you cut costs and enhance productivity.

The cloud is revolutionising communication for Suffolk businesses, presenting plenty of reasons to consider transitioning to a cloud-based system. Cloud telephony, for instance, provides the rich features of traditional phone systems and beyond. With remarkable flexibility, agility, and scalability, cloud telephony keeps users connected cost-effectively from anywhere, at any time.

Our specialised team combines expertise in telephony, communications, and IT to equip you with the insights and tools necessary for deploying resources and overseeing your expansion.

Cloud Telephony
  • Dependable, user-friendly communication
  • Operate from any location, at any time
  • Incorporated intelligent reporting and analytics
  • Cost-effectiveness – no need for costly equipment, just a straightforward subscription payment
  • Enhanced productivity through screen sharing, voice and video conferencing, and team messaging
  • Total command over call handling, customised to align with your work style
  • Swift and uncomplicated setup with cloud telephony, allowing you to retain your existing phone numbers
  • Scalable and highly flexible – effortlessly adjust by adding or removing users to manage costs more efficiently

“BT Cloud Voice has been a great investment for Ryans insurance and has allowed us to successfully implement home working in the recent Pandemic with no disruption to our customers on our availability. From using the app to the fully functional softphone, we have been fully accessible to our clients to deliver them trusted advice in this difficult time. The implementation of our solution was fully handled by Corbel, with regular project updates along the way and the team from Corbel being on-site for our go live day to ensure a smooth transition. The solution is flexible, reliable, agile and highly recommended.”

Nicci Dedman Munro
HR manager
, Ryans

Cloud Telephony Partners

RingCentral

RingCentral has transformed remote work operations during the pandemic. Fully integrated into your desktop, RingCentral offers an excellent solution for those seeking Ipswich cloud telephony services.

BT Cloud Voice

BT Cloud Voice offers comprehensive hosted cloud telephony solutions packed with features. It’s perfect for Ipswich businesses seeking flexibility in their work setup, accessible from any location with an internet connection, whether it’s an office or elsewhere.

Connectivity and Internet

Having the right connectivity is a key business function in the modern workplace. We can guide you through the offerings available to meet your business needs, whether it be a Leased Line or a FTTC connection or a resilient back-up line that will auto fail over in the event of a disaster.

  • With our expertise and knowledge, you can trust us to secure the best connectivity solutions for your business.
  • A reliable connection is imperative to us all, we can work with you to ensure you have a backup solution in place- should the worst happen that is tested and that you have confidence in.
  • Our team can guide you through the process to help you understand what options are available at your local exchange that meet your requirements whether it be FTC, EFM, GEA or a Leased Line.

Whether you’re an Ipswich start-up seeking brand-new Business Connectivity services or a Suffolk business looking to improve your current systems, our experienced team will help you find the best fit.

FAQs- Cloud Telephony and Communication Services Ipswich, Suffolk

Cloud telephony and communication services offer several benefits for businesses in Ipswich, Felixstowe and across Suffolk. This includes cost savings, flexibility, scalability, and enhanced collaboration. Cloud-based solutions eliminate the need for expensive hardware and infrastructure, and can be accessed from anywhere with an internet connection. This makes it easy for all Suffolk businesses to scale their communication needs up or down as required. Cloud telephony and communication services also offer features like video conferencing, messaging, and file sharing, which can help teams collaborate more effectively and increase productivity.

Cloud telephony and communication services can improve business operations and productivity in several ways. By providing a centralised platform for communication, businesses can reduce the time and effort required to manage multiple communication channels. Cloud-based solutions also offer advanced features like call routing, IVR, and automated responses, which can help streamline customer interactions and improve customer satisfaction. Additionally, cloud-based communication services can be integrated with other business systems, such as CRM and ERP software, to provide a seamless experience across all business functions.

Cloud telephony and communication services typically employ a range of security measures to protect sensitive business data, including encryption, firewalls, and access controls. Providers may also offer additional security features like two-factor authentication, intrusion detection, and data backup and recovery. It is important for businesses in Ipswich to choose a reputable provider with a strong track record of security and compliance.

Yes, cloud telephony and communication services can be customised to meet the unique needs of your business. Providers typically offer a range of plans and packages with different features and capabilities, and may also offer customisation options to meet specific requirements. It is important to work with a provider like Corbel who understand your business needs and can offer a tailored solution to meet those needs.

Cloud telephony and communication services are generally more cost-effective and efficient than traditional phone systems. Cloud-based solutions eliminate the need for expensive hardware and infrastructure, and can be accessed from anywhere with an internet connection. This makes it easy for all businesses based in Ipswich and Suffolk to scale their communication needs up or down as required, without incurring additional costs. Additionally, cloud-based communication services offer advanced features like video conferencing, messaging, and file sharing, which can help teams collaborate more effectively and increase productivity.


IT Support Service Areas

Our Service Areas

We provide Cloud Telephony & Communication Services across East Anglia

Ipswich
Felixstowe
Stowmarket
Bury St Edmunds
Colchester
Woodbridge
Hadleigh
Sudbury

If you are looking for Cloud Telephony in Ipswich or Communication services across Suffolk, please get in touch by either phoning us, emailing, or leaving us a message on our contact form.

Why Corbel

Communication Is Key

Our unique strength lies with our account managers guiding you through the process; keeping you informed at every stage by keeping that communication strong for a personal touch.

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Corbel Communications Corbel Communications

Staff Top Tip

Agile working

Adapting between working from home and in the office has never been easier, and with a handy multi-functional app on your phone it means you can be fully in touch on the go as well- perfect when you are rushing between meetings.

Arran Lewis

Arran Lewis | IT Support Sudbury Arran Lewis | IT Support Sudbury
Malcolm Kapadia
Malcolm Kapadia
2023-07-10
Trustindex verifies that the original source of the review is Google.
Corbel have been so kind and helpful in donating a large number of handsets to be used within Primary Schools. Thank you Louise and the rest of a team - such a lovely thing to do for our local communities!
Sue Bloomfield
Sue Bloomfield
2023-07-06
Trustindex verifies that the original source of the review is Google.
Very helpful company with great customer service. They regularly go the extra mile to make sure that I understand the solutions they have implemented and how I can maximise the use of them.
ann osborn
ann osborn
2023-05-25
Trustindex verifies that the original source of the review is Google.
Hannah migrated us over to Microsoft 365 back in 2020. The whole migration was planned out really well and managed through to a really high standard. Hannah was a pleasure to work with, friendly, approachable and very patient. Nothing was too much trouble. I would thoroughly recommend Hannah to any local business looking for IT services.
Stuart Dantzic
Stuart Dantzic
2023-04-28
Trustindex verifies that the original source of the review is Google.
Exceptional service and support. From initial enquiry about our IT support, through to the proposal, sign up and onboarding has been completely seamless. Friendly and helpful team, who respond quick to any IT support tickets and more importantly resolve any issues promptly with minimum disruption. Highly recommend!
Joshua Davey
Joshua Davey
2023-04-21
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Very helpful company who have supported us for the last 4 years. Would highly recommend!
Daniel Ashford
Daniel Ashford
2023-04-19
Trustindex verifies that the original source of the review is Google.
Great customer service, great understanding of our issues, communication fantastic when it was so desperately required to get our business moving. We would highly recommend the team at Corbel Solutions Ltd
Helen Crapnell
Helen Crapnell
2023-04-13
Trustindex verifies that the original source of the review is Google.
Great installation service. Easy, clear and on the ball. Highly recommend.
Adrian Copeland
Adrian Copeland
2023-03-28
Trustindex verifies that the original source of the review is Google.
I can’t thank Arran & Louise enough as they both went above & beyond to help me by arranging & setting up a loaned PC whilst I was waiting for a replacement one, nothing was too much trouble for them & I really appreciated the speed of their actions. Adrian C
David Waring
David Waring
2023-03-15
Trustindex verifies that the original source of the review is Google.
We have recently started working with Corbel and can only praise them for their fast response times to issues raised and how they have kept us informed along the way to resolving them. I would highly recommend Corbel to anyone.
Tracey Ling
Tracey Ling
2023-03-15
Trustindex verifies that the original source of the review is Google.
We have recently begun working with Corbel and have been really impressed so far. The team are very friendly and have resolved some long-standing IT issues for us that others have been unable to resolve; never hesitating to go above and beyond to exceed expectations. If the team are on a call about one specific issue and notice another unrelated issue, they will look to fix this straight away for us which is greatly appreciated. I would highly recommend Corbel if you were thinking of changing IT Support providers.
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