Corbel prides itself in offering comprehensive IT support contracts, tailored to meet our client’s needs.
Corbel will collaborate with your existing IT support staff, or can become your company’s own support team; we solve your IT problems enabling you to concentrate on running your business.
Our strength lies in our team of highly trained support technicians and the quality of service that they provide on a day-to-day basis.
We will work closely with you to obtain a full understanding of your business needs to ensure that you obtain the most from your existing IT system and that mission-critical applications are fully protected and maintained. If applicable we will provide recommendations to enhance your system, which will also include a ‘road map’ for the future so that targets and budgets can be set accordingly.
We like to view ourselves as an extension to your company, establishing trusted relationships. We understand the need to provide the correct IT support contract for your business, whether that is telephone support, remote access, technical engineer site visits or even a technical engineer permanently based on your site.
Once a support call has been placed, it is logged directly with our call centre, where it is electronically tracked and allocated to a technical engineer who will deal with it in an efficient and professional manner. Each call is monitored and reviewed by our technical team during its life cycle to ensure that all contractual obligations are met.
Whatever your needs, we are confident that we can provide a IT support contract solution for you.
Please contact us to discuss your support requirements today or call us on 01473 241515.
Download our IT Support Contracts brochure
Get our IT Support Contracts brochure for further information. Please fill in the form below and a download link will be sent to you via email.